Digital safety may not be the first thing you think of when you purchase a bio-ethanol fireplace or an infrared heater. But recently there are more and more messages about digital (in) security by products that are registered on your network. From locks that can easily be hacked to cameras whose images are publicly accessible. A research report has recently been published by the Telecom Agency (The Netherlands) which again shows that even reputable brands are not always doing well. What about the digital safety of Bio-ethanol fireplaces and infrared heaters from Enjoyable Warmth?
Privacy & security
Digital security is generally subdivided into 2 subjects: privacy and security.
By privacy is meant that not all data will just end up on the street, or be used for other purposes (for example advertising) than for which they are intended. This can vary from camera images that should only be intended for you, to data when a termostat has not been switched on for a long time (which may indicate that you are on holiday - useful to know for burglars).
Security means that others cannot abuse your devices. There are various methods for hacking devices, including guessing passwords, catching network traffic (e.g. "turn on the device") and replaying the same network traffic again at a later time (turning on the device), etc.
Some devices are naturally more vulnerable than others. With electronic locks, for example, it is very clear that safety is an important aspect; if locks are easy to hack, a burglar is of course quick. With video cameras (think of baby monitors, for example) it is also pretty clear that you do not want the video images to be accessible to everyone. As a rule of thumb, it is extra important to have security in order when it comes to security, cameras and / or microphones - with that type of device your privacy is quickly at stake, or burglary is possible if digital security is not guaranteed.
For other devices, it might be a little harder to think what hackers would like: bioethanol fireplaces and infrared heaters could theoretically be turned on or off remotely, but what does a hacker get out of it? Nevertheless, it is of course important that these devices are also safe. The research report indicates that devices should implement "Security by design" and "Privacy by design".
Our products have been designed from the start with safety and privacy in mind (in addition to user-friendliness). Among others, the following measures have been taken:
- All internet traffic is encrypted (https).
- Passwords are stored encrypted.
- When changing the e-mail address, the password must be specified, and both the old and the new e-mail address will receive a confirmation.
- Our servers are monitored 24/7.
- Our servers are subject to periodic audits.
- Relevant developments (such as the aforementioned report) are closely monitored.
The aforementioned report has also been reviewed in order to be able to assess whether our products have 1 of the mentioned safety leaks. That appears not to be the case. We will of course continue to follow the news regarding cyber security, because developments are going fast. And we will of course keep our products up-to-date, so that we remain resistant to future hacking techniques!