Delivery information
With us you pay no shipping costs! You can choose a delivery address during the ordering process.
If the ordered product is in stock, you will receive it within 1-2 business days. If the ordered product is not in stock, we immediately plan to produce. Count on a delivery time of approximately 4 weeks. We always send an e-mail if the shipping process will take longer.
For shipping, we work with reliable partners such as PostNL Parcel Service, DHL, DPD or GLS. If you are not at home at the time of delivery, the package will (if possible) be delivered to the neighbors and you will be notified. After the 2nd failed delivery attempt, the package is delivered to the local package point. You will also receive a message from this. If the package is not picked up, it will be sent back to Enjoyable Warmth. In that case, contact us - we will resend the package against payment of the additional shipping costs.
Upon receipt, check the product for any damage. We package our products with care, but sometimes the packaging may be damaged during transport. If something is not right then let us know a.s.a.p. by sending an email to info@enjoyablewarmth.com.
Do you have any questions about the shipment of your product? Send an e-mail to info@enjoyablewarmth.com or call us on +31-85-2012613.